Marketing and Sales

To compete in today’s marketing, where customers want to feel connected to the businesses they deal with, here’s why having a loyalty program is key to retaining customers. Do you need a loyalty program? The simple answer is Yes. Your competitors are getting them, the...

Loyalty is a powerful emotion that leads to positive reviews, referrals and, of course, repeat business. Loyalty is a fundamentally shared emotion, and it’s reciprocal. If you give me something, I feel compelled to return the favor – and with customers that means...

All Business Owners hear from customers who are happy with what you provide them. Here’s a tip you can take to the bank All Business Owners hear from customers who are happy with what you provide them. Here’s a tip you can take to the bank. When they say something, or...

What is the number one most profitable group of people that you can market to that will consistently deliver the best return on your advertising dollar and that most businesses neglect…we’ll tell you here.

Monitoring and managing customer feedback is critical to business success. Customer feedback provides insights into the customer experience, allowing you to improve operations, user experience, customer service, and all other functions of your restaurant. Today, there...