Business Operations

Running a restaurant can be challenging. It’s never as simple as making delicious food in a warm and inviting atmosphere. There are so many things to think about from an operational standpoint that the customer never considers.

Technology is constantly evolving, supply chain practices and recently shortages, back office management and kitchen and dining room operations – the list is endless. That’s why it’s important for independent restaurant owners to stay up-to-date on the latest trends and insights in the industry. By doing so, you can make sure your business is as successful as possible.

Technology Changes

Technology is constantly evolving, and the restaurant industry is no exception. Here are just a few of the latest changes in technology that are worth keeping an eye on:

• Mobile ordering: More and more restaurants are offering mobile ordering, which allows customers to place orders from their phones or tablets. This can be a great way to boost sales, as customers can order food without having to wait in line or even leave their homes.
• Online reservations: Another trend that’s gaining popularity is online reservations. This allows customers to book tables at restaurants from their computers or smartphones. This can be a great way to fill seats during busy times, and it also eliminates the need for paper reservations slips.
• Delivery apps: Delivery apps like Uber Eats and DoorDash are becoming increasingly popular, as they allow customers to have food delivered right to their doorsteps. This can be a great way to increase sales, as it allows customers who might not otherwise visit your restaurant the chance to try your food.
• Loyalty programs: This is a great way to reward your customers and keep them coming back to your restaurant, their job is to build a relationship with them to encourage loyalty. There are a variety of different loyalty programs out there, so it’s important to choose one that will fit your business. Some loyalty programs offer points for every dollar spent, while others offer free items after a certain number of visits. No matter what type of loyalty program you choose, make sure it’s easy for your customers to participate. Have cards or apps that they can use to track their progress, and make sure the rewards are worth the effort. Offering a loyalty program is a great way to show your customers that you appreciate their business.

Back Office Management

Back office management is one of the most important aspects of any restaurant, yet it’s often one of the most overlooked.

As an independent restaurant owner, it’s crucial to have a good understanding of back office management practices. This includes everything from bookkeeping and accounting to human resources and marketing.

If you’re not sure where to start, there are plenty of resources available online offering a wealth of information on the latest tools and trends in the restaurant industry.

Be careful not to get constantly lured by the latest and greatest new thing. Always be alert to the latest trends, but also find a solution that works well and maximize it’s use. You’ll waste valuable time constantly jumping for one new thing to the next.

Delegation can be one of your best tools, there are people that work in the back end of your restaurant that know their jobs well and what tools will work, and what tools need updating. Give them the responsibility to keep up with what’s working and what needs to be changed and only get involved in the final stages.

By staying up-to-date on the latest operational resources, you can help ensure your independent restaurant is successful.

Kitchen Operations

Kitchen operations can be one of the most challenging aspects of running a restaurant. It’s important to have a good understanding of the latest tools and trends in order to make sure your kitchen is running as efficiently as possible.

Some of the key areas to focus on include food preparation, food storage, and dishwashing.

Food Preparation: The kitchen is where the magic happens – it’s where all the delicious food is created. In order to make sure your kitchen is running smoothly, it’s important to have a good system for food preparation. This includes having adequate space and proper tools and equipment.

Food Storage: It’s important to have a system for food storage that ensures everything is stored properly and hygienically. This includes having adequate refrigeration and freezer space, as well as proper labelling and dating of food products.

Dishwashing: This is one of the most important aspects of kitchen operations. It’s important to have a system in place that ensures all dishes are clean and sterilized. This includes using the proper detergents and sanitizers, as well as properly trained staff.

Dining Room Operations

One of the most important aspects of running a restaurant is the dining room. It’s where customers come to eat and spend time with friends and family.

As a restaurant owner, it’s important to make sure your dining room is set up for success. This includes having adequate space, proper furniture, and attractive decorations.

It’s also important to have a good system for taking orders and serving food. This includes having efficient waitstaff and properly trained kitchen staff.

In order to ensure your dining room is running smoothly, it’s important to stay up-to-date on the latest trends and insights in the industry. By doing so, you can make sure your restaurant is providing the best possible experience for your customers.

By staying up-to-date on the latest operational resources, you can help ensure your independent restaurant is successful. Whether it’s the latest technology, supply chain practices, or back office management tips, there are always new things to learn in the world of restaurant ownership. So make sure to keep your finger on the pulse of the industry and always be willing to learn new things. That’s the best way to ensure your restaurant is successful for years to come.